top of page

Pogoji

Stvari, ki jih morate vedeti

Politika vračila, če je kupljena neposredno pri RimpactMTB.com

Naša politika velja 30 dni. Če je od vašega nakupa minilo 30 dni, vam žal ne moremo ponuditi vračila ali zamenjave, vendar vas prosimo, da stopite v stik, ne glede na razpravo.

Če želite biti upravičen do vračila, mora biti vaš artikel nerabljen in v enakem stanju, kot ste ga prejeli. Prav tako mora biti v originalni embalaži. Za dokončanje vračila potrebujemo račun ali dokazilo o nakupu. Nakupa ne pošljite nazaj, dokler se ne obrnete na našo službo za pomoč strankam za referenčno številko. Naš e-poštni naslov je customerservice@rimpactmtb.com.

Obstajajo določene situacije, ko se odobrijo le delna vračila: (če je primerno)

* Očitni znaki uporabe

* Vsak predmet, ki ni v prvotnem stanju, je poškodovan ali manjkajoči deli iz razlogov, ki niso posledica naše napake.

* Vsak artikel, ki je vrnjen več kot 30 dni po dostavi

Vračila kupnine ob nakupu prek RimpactMTB.com (če je primerno)

Ko bo vaše vračilo prejeto in pregledano, vam bomo poslali e-pošto, da vas obvestimo, da smo prejeli vaš vrnjen artikel. Prav tako vas bomo obvestili o odobritvi ali zavrnitvi vašega vračila.

Če ste odobreni, bo vaše vračilo obdelano, dobroimetje pa bo samodejno pripisano vaši kreditni kartici ali izvirnemu načinu plačila v 7-10 delovnih dneh.

Zamujena ali manjkajoča vračila:

Če še niste prejeli vračila, najprej znova preverite svoj bančni račun.

Nato se obrnite na izdajatelja kreditne kartice. Morda bo trajalo nekaj časa, preden bo vaše vračilo uradno objavljeno.

Nato se obrnite na svojo banko. Pogosto je nekaj časa obdelave, preden je vračilo objavljeno.

Če ste naredili vse to in še vedno niste prejeli vračila, nas kontaktirajte na customerservice@rimpactmtb.com.

menjave :

Predmete zamenjamo le, če so okvarjeni ali poškodovani.  Če ga želite zamenjati za isti artikel, nam pošljite e-pošto na customerservice@rimpactmtb.com.

Dostava :

Za vračilo izdelka se obrnite na customerservice@rimpactmtb.com za referenčno številko vračila in poštni naslov.

Sami boste odgovorni za plačilo stroškov pošiljanja za vračilo izdelka. Stroški pošiljanja se ne povrnejo. Če prejmete vračilo, se stroški pošiljanja za vračilo odštejejo od vašega vračila. Odvisno od tega, kje živite, se lahko čas, ki je potreben, da vaš zamenjani izdelek prispe do vas, razlikuje. Če pošiljate artikel nad 75 GBP, razmislite o uporabi sledljive storitve pošiljanja ali nakupu zavarovanja pošiljanja. Ne zagotavljamo, da bomo prejeli vaš vrnjen artikel.

garancija:

Če menite, da je izdelek prezgodaj odpovedal ali je pokvarjen ob prejemu in bi radi pregledali garancijski zahtevek, se obrnite na customerservice@rimpactmtb.com in nas obvestite. V primerih, ko je bil izdelek kupljen pri pooblaščenem prodajalcu na drobno – se obrnite na prodajalca kot prvo pristanišče. Prodajalec bo nato neposredno kontaktiral Rimpact na customerservice @rimpactmtb.com in čakal na navodila.

Rimpact PRO in Original imata 30-dnevno garancijo od datuma nakupa, ki zajema napake proizvajalca ali prezgodnjo okvaro. Ne krije napačne uporabe ali poškodbe zaradi nepravilne namestitve. Več informacij je na voljo na naši spletni strani www.rimpactmtb.com.

Vračila kupnine ob nakupu pri pooblaščenem prodajalcu Rimpacta:

Ko kupite pri pooblaščenem prodajalcu Rimpact, glejte določila in pogoje, ki jih prikaže prodajalec. Vsa vračila bodo obdelana po presoji prodajalca, Rimpact Components LTD ne prevzema odgovornosti za sprejem ali zavrnitev vračila s strani prodajalca.

Privacy Policy for Rimpact
 
At Rimpactmtb, accessible from Rimpactmtb.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Rimpactmtb and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at admin@rimpactmtb.com.

General Data Protection Regulation (GDPR)
We are a Data Controller of your information. Rimpact legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

    Rimpact needs to perform a contract with you.
    You have given Rimpact permission to do so.
    Processing your personal information is in Rimpact legitimate interests.
    Rimpact needs to comply with the law.
 
Rimpact will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Our Privacy Policy was generated with the help of "https://www.gdprprivacynotice.com/". 
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

    The right to access, update or to delete the information we have on you.
    The right of rectification. 
    The right to object.
    The right of restriction.
    The right to data portability.
    The right to withdraw consent.
 
Log Files
Rimpactmtb follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
 
Cookies and Web Beacons
Like any other website, Rimpactmtb uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.
 
 
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Rimpactmtb.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Rimpactmtb, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Rimpactmtb has no access to or control over these cookies that are used by third-party advertisers.
 
Third Party Privacy Policies
Rimpactmtb's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
 
What Are Cookies?
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Rimpactmtb does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Rimpactmtb. This policy is not applicable to any information collected offline or via channels other than this website.
 
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

bottom of page